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Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

What Shipping Methods Are Available?

We offer reliable and secure shipping through trusted courier partners. Depending on your location, orders are shipped via standard or express delivery services to ensure safe and timely arrival of your refurbished laptop or desktop.

 

How Do I Track My Order?

Once your order is shipped, you will receive a tracking number via email or WhatsApp. You can use this tracking number on the courier partner’s website to monitor your shipment status in real time.

How Do I Track My Order?

Orders are usually processed within 1–2 business days. Delivery typically takes 3–7 business days, depending on your location and courier service availability. You will be informed if there are any unexpected delays.

 

Do I Need A Account To Place Order?

No, creating an account is not mandatory. You can place an order as a guest customer. However, creating an account allows you to track orders easily, view order history, and receive faster support.

FAQ Second Version

What is a refurbished laptop or desktop?

A refurbished laptop or desktop is a pre-owned device that has been professionally tested, repaired, cleaned, and restored to full working condition.

Are refurbished computers reliable?

Yes. All our refurbished systems undergo strict quality checks to ensure performance, stability, and reliability.

Do refurbished laptops come with warranty?

Yes, all our refurbished laptops and desktops include a warranty for your peace of mind.

What condition are the laptops in?

Our devices are in excellent working condition with minor cosmetic signs of previous use, if any.

Are refurbished laptops cheaper than new ones?

Absolutely! Refurbished laptops cost significantly less while offering similar performance to new systems.

Can I upgrade RAM or storage later?

Yes, most of our refurbished laptops and desktops support RAM and storage upgrades.

Do you install genuine Windows?

Yes, all systems come with genuine, licensed Windows installed and activated.

Are batteries replaced in refurbished laptops?

Batteries are tested for health and replaced if they do not meet performance standards.

Do refurbished desktops include accessories?

Yes, desktops usually come with a power cable, and optional keyboard and mouse can be added.

Is refurbished good for office or business use?

Refurbished systems are ideal for office work, accounting, browsing, and business applications.

Can refurbished laptops handle online classes?

Yes, they are perfect for online classes, Zoom meetings, and educational use.

Do you test laptops before delivery?

Every system is fully tested for hardware, software, and performance before dispatch.

Can I return or replace the product?

Yes, we offer a return or replacement policy as per our terms and conditions.

Are refurbished laptops eco-friendly?

Yes, buying refurbished reduces electronic waste and helps protect the environment.

How do I place an order?

You can place an order directly through our website or contact us for assistance.